Privacy Policy

At Elevé Club, your privacy is incredibly important to us, and we are committed to safeguarding your personal data. This privacy policy explains how we collect, utilise, and protect the information you share with us when using our website (www.joineleveclub.com), its subdomains, and any associated services, including mobile versions of the site and related applications. By accessing and using our services, you agree to the terms outlined in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

1. Collection of Information

We collect personal data that you willingly provide to us when engaging with our site or services.

Personal Data:
Personal data refers to any information that could be used to identify you, such as your name, email address, and other details you voluntarily share with us (e.g., when subscribing to our newsletter). You are under no obligation to provide this data, but some site features may require it for full access.

Automatically Collected Data:
When you visit our website, we may automatically collect certain technical data about your device, browsing activity, and usage patterns. This may include your device’s type, IP address, browser type, and pages visited. This data helps us optimise the user experience and improve our services.

Tracking Technologies:
We utilise cookies and similar tracking technologies (such as pixel tags) to gather data about your interactions with the website. Cookies are small data files stored on your device that allow us to remember your preferences and enhance your user experience. You can adjust your browser settings to disable cookies, though this may affect certain site functionalities.

Third-Party Data Collection:
Some content on our site may be powered by third-party providers, who may also use cookies and other tracking technologies. These third parties are responsible for their own privacy practices, so we encourage you to review their policies to understand how they manage your data.

2. Use of Your Information

We use the information we collect in various ways to provide a seamless and personalised experience for you:

To deliver services you’ve requested, such as sending newsletters or offering access to members-only features
To enhance and improve the functionality of the site, ensuring smoother navigation and an overall better experience
To send you updates, notifications, or information related to Elevé Club’s products, services, and events
To respond to your inquiries or customer service requests
For marketing purposes, including promoting our products and services through targeted ads or email campaigns
To comply with legal obligations or resolve any disputes related to your use of the site

3. Legal Grounds for Data Processing

When you share your personal data with us, we process it based on one or more of the following grounds:

Consent: By opting into certain features or subscribing to our communications, you provide us with your explicit consent to process your data.
Contractual necessity: We may process your data to fulfil agreements we have with you (for example, providing services you request).
Legitimate interests: In certain cases, we process your data to pursue our legitimate business interests, such as improving our services or conducting marketing activities.

4. Sharing Your Information

We may share your information under certain circumstances:

Affiliates and Partners: We may share data with Elevé Club’s subsidiaries and business partners to help deliver services or promotions.
Service Providers: Our trusted service providers, who assist with website operation, event management, or marketing activities, may have access to your information. They are contractually bound to use your data only for the purposes we specify.
Legal Compliance: In rare instances, we may disclose your information to comply with legal obligations, court orders, or other governmental requests.
Business Transfers: If Elevé Club undergoes a merger, acquisition, or sale of assets, your personal data may be transferred as part of that process.

5. Your Rights and Control Over Your Data

As a user, you have certain rights regarding your personal data:

Access: You have the right to request access to the personal data we hold about you.
Correction: If any of your personal data is inaccurate or incomplete, you may request corrections.
Deletion: You can ask us to erase your personal data, provided we have no legal obligation to retain it.
Objection: You have the right to object to the processing of your data in certain situations, particularly where our legitimate interests are being pursued.
Data Portability: If you wish, we can provide you with your personal data in a structured format that you can transfer to another service.
Withdrawal of Consent: If we are processing your data based on consent, you can withdraw that consent at any time, which will not affect any processing that has already occurred.

To exercise any of these rights, please contact us at hello@joineleveclub.com. We will respond to your request as promptly as possible, typically within one month.

6. Data Security and Retention

We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, please be aware that no data transmission method over the internet is completely secure.

We retain your data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you wish to have your data deleted earlier, you can request this by contacting us.

7. International Data Transfers

Elevé Club operates globally, and your personal data may be transferred outside your country of residence, for processing and storage. If you are in a jurisdiction with stricter data protection laws, please be aware that the data protections we follow may differ.

8. Children’s Privacy

Elevé Club is not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information, please contact us immediately at hello@joineleveclub.com, and we will take steps to remove such data.

‍

11. Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our data practices or legal obligations. When we do so, we will revise the date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or your personal data, please reach out to us at:

Elevé Club
Email: hello@joineleveclub.com

We are committed to resolving any concerns you may have in a timely and efficient manner.

‍